Last Updated: July 3, 2025
These Terms of Use (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you,” “your,” or “user”), and Forge Restoration (“we,” “us,” “our,” or “Company”), concerning your access to and use of the https://forgerestoration.com/ website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
By accessing the Site, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Site and must discontinue use immediately.
Forge Restoration provides comprehensive property restoration services, including but not limited to:
Water damage restoration and mitigation
Fire and smoke damage restoration
Mold remediation and inspection
Storm damage restoration
Biohazard cleanup services
Reconstruction and repair services
Emergency response services (24/7 availability)
Insurance claim assistance
Master Service Agreements (MSAs) for commercial clients
Our services are available to both residential and commercial customers, including healthcare facilities, educational institutions, hospitality businesses, retail establishments, industrial facilities, and government buildings.
You may use our Site for lawful purposes only, including:
Requesting emergency restoration services
Scheduling free consultations
Obtaining information about our services
Contacting us for quotes or estimates
Accessing educational content about property restoration
You may not use our Site:
For any unlawful purpose or to solicit others to engage in unlawful acts
To violate any international, federal, state, or local laws or regulations
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site
When you submit information through our contact forms, request services, or communicate with us, you represent that all information provided is accurate, current, and complete. We reserve the right to refuse service if we determine that any information provided is false, inaccurate, or incomplete.
By providing your phone number through our contact forms, you consent to receive text messages from us regarding your service requests, appointments, and related communications. You may opt out at any time by replying “STOP” to any text message from us.
We may record phone calls for quality assurance and training purposes. You will be notified at the beginning of any recorded call.
While we strive to maintain 24/7 emergency response capability, we cannot guarantee immediate availability in all circumstances. Service availability may be affected by weather conditions, equipment failures, or other factors beyond our control.
Our emergency response services are subject to safety considerations, accessibility, and resource availability. We reserve the right to prioritize emergency calls based on safety risks and severity of damage.
All estimates provided are preliminary and subject to change based on actual conditions discovered during service. Final pricing will be determined after thorough assessment of damage and scope of work required.
Commercial clients may enter into Master Service Agreements (MSAs) with predefined terms and pricing. MSAs are separate contracts governed by their own terms and conditions.
While we provide insurance claim assistance, we cannot guarantee coverage or claim approval. All insurance matters remain between you and your insurance provider.
The Site and its original content, features, and functionality are and will remain the exclusive property of Forge Restoration and its licensors. The Site is protected by copyright, trademark, and other laws.
By submitting content to us (including photos, videos, or descriptions of damage), you grant us a non-exclusive, royalty-free license to use such content for service delivery, documentation, and marketing purposes, subject to applicable privacy laws.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Site, to understand our practices regarding the collection and use of your personal information.
We provide services using industry-standard practices, but cannot guarantee specific outcomes
Property restoration involves inherent risks, and some damage may be irreparable
We are not responsible for pre-existing conditions or hidden damage not discoverable during initial assessment
The information on this Site is provided on an “as-is” basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to our Site and the use of this Site.
In no event shall Forge Restoration, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Site or services.
You agree to defend, indemnify, and hold harmless Forge Restoration and its subsidiaries, affiliates, officers, directors, employees, and agents from and against any loss, damage, liability, claim, or demand made against them by any third party due to or arising out of your use of the Site or breach of these Terms.
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms. Upon termination, your right to use the Site will cease immediately.
This website is created and maintained by Galaxy SEO, a third-party vendor. We are not responsible for technical issues or errors caused by third-party services.
Our website is hosted on WP Engine. Use of hosting services is subject to WP Engine’s terms of service in addition to these Terms.
These Terms shall be interpreted and governed by the laws of the state where Forge Restoration is headquartered, without regard to conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of competent jurisdiction in said state.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Site with a new “Last Updated” date. Your continued use of the Site after any such changes constitutes acceptance of the new Terms.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
If you have any questions about these Terms of Use, please contact us at:
Forge Restoration
Phone: 877-367-4313 (877-FORGE13)
Website: https://forgerestoration.com/
Email: [Contact through website form]
Important Note: This Terms of Use document is designed to protect both Forge Restoration and its users while establishing clear guidelines for website usage and service expectations. It addresses the specific nature of emergency restoration services, insurance claim assistance, and the various communication methods used by the company.
The document incorporates industry-standard clauses while being tailored to the restoration services industry, including provisions for emergency response, service limitations, and the unique aspects of property restoration work. It also accounts for the existing privacy policy and the third-party relationships mentioned on the website.